How much change can a system absorb and still remain viable and functional? 
Resilient systems have a high threshold for functioning under change.  The internet is resilient.  It was designed to conitue working during war by instantly rerouting data traffic around damage anywhere in the overall system.
The opposite of resilient is brittle.  General Motors is brittle.  It [...]

Everyone is talking about Malcolm Gladwell and his new book.  And everyone now includes me.
Gladwell and excellent writer.  He is one of the very best storytellers you’re likely to read.  But telling a great story and revealing great insight are two very different matters.  And I have never experienced any real insight from reading anything Malcolm Gladwell has [...]

A couple themes have been perculating in my head over the past several months: disposability and resiliency.  While they may seem related, I don’t intend a connection–they’ve just bubbled to the surface at about the same time.  Here is the gist…
1. Designing disposable experiences may create more value than deeply transformative experiences.
2. Large systems are [...]

A couple months back Dean Martin (that cracks me up) of the Rotman School at the U of T wrote a piece  on the Creative Class blog titled Creativity that goes deep.
The following might seem a little nitpicky. But its important to remember, this is a guy who runs a business school that claims to [...]